Free for 90 days — no credit card to start. Then a flat monthly subscription, plus a small fee on each collected charge.
Free trial
90 days free
No credit card to sign up. The trial waives the $250 monthly licence for the full 90 days — the whole platform: unlimited zones, the agent app, the API, online payment collection, disputes, and reports. The only thing you might pay is mailed recovery (DMV lookups + letters), if you choose to chase unpaid charges by mail — at cost-plus, never a surprise.
Platform subscription
$250/ month
Includes 5 users. Every operator, supervisor, and agent counts as a user; additional users are $30/month each. Cancel anytime.
Users
Per month
5
$250
10
$400
15
$550
25
$850
Per collected charge
$4.00/ collected charge
A flat $4 service fee is added on top of each charge and paid by the parker — like a standard convenience fee. You always receive the full charge amount. Stripe’s processing fee (~2.9% + 30¢) is also added on top, so it never comes out of your share.
Example: $75.00 parking charge
Parker pays: $81.67
nfors service fee: $4.00
Stripe processing (~2.9% + 30¢): ~$2.67
You receive: $75.00
Pass-through costs
Mailed recovery, at cost-plus
Chasing unpaid charges by mail has real third-party costs — a registered-owner (DMV) lookup and each mailed notice. When you use mailed recovery, those are billed through to you at cost plus a small handling margin, itemized on your monthly invoice. You only pay for what you send, and can set a spend alert and a hard cap in Settings.
Included in your $250 base — no per-use charge
License-plate recognition (OCR) on agent photos
AI dispute analysis & daily agent summaries
Receipts, notifications, evidence storage, and push alerts
Enterprise
Custom
Running many sites or high charge volume? Talk to us about volume pricing, guided onboarding and migration, role & access controls, and a dedicated point of contact.
Free for 90 days. No credit card required to sign up.
Frequently asked
Do I need a credit card to sign up?
No. Signup and the 90-day trial are free with no card. Add a billing method any time before the trial ends to continue.
When does the trial start?
When you start using nfors — your first issued charge or first synced permit. If you finish onboarding but don’t use it, the trial starts automatically 30 days later.
What counts as a user?
Every person on your account — operators, supervisors, and field agents. Five are included in the $250/month subscription; additional users are $30/month each.
What happens when the trial ends?
If you’ve added a billing method, your subscription begins and auto-renews monthly. If not, the account pauses — your data is kept and you can reactivate any time by adding billing.
Is the 90-day trial really free?
Yes — the $250/month licence (with 5 users) is free for the full 90 days, no card. You can run your whole operation — issue charges, collect payments online, use the agent app, sync permits, handle disputes, run reports — at no cost. The one optional usage cost is mailed recovery (a DMV lookup + letters) if you choose to chase unpaid charges by mail, and the $4 service fee is always paid by the parker, not you.
Can I cancel?
Yes, any time from Settings → Billing. You keep access through the period you’ve paid for. Cancel during the free trial and you’re never charged.
Who pays the $4 per-charge fee?
The parker. It’s added on top of the parking charge at payment, so you receive the full charge amount. If a charge is refunded, the $4 fee is refunded too.
What does mailed recovery cost?
Only operators who pursue unpaid charges by mail incur it. The registered-owner (DMV) lookup and each mailed notice carry real third-party costs; we bill those through at cost plus a small handling margin, itemized on your invoice. The free trial waives the $250 licence, not these third-party costs — so mailed recovery used during the trial rides your first invoice. You only pay for what you send, and can set a spend alert and a hard cap in Settings → Billing.
Are there per-scan or per-AI charges?
No. License-plate recognition, AI dispute analysis, daily agent summaries, receipts, notifications, and evidence storage are all included in the $250 base subscription — there are no per-scan or per-AI fees.
I run multiple sites — is there an enterprise plan?
Yes. For operators running many locations or high charge volume we offer volume pricing, guided onboarding and migration, and a dedicated contact. Reach out from the support page to talk to sales.
Can I integrate my existing PMS?
Yes — the Permits API is designed for this. Operators sync active permits, agents see a warning in the field before issuing a charge to a plate that has a valid permit, and webhooks notify your systems when charges and payments occur.